Vision Statement

“To provide automotive repairs with the success being built upon our dedication to customer service and a commitment to the community we serve.”

Mission Statement

“We are in business to “WOW” our customers with convenient, efficient, affordable vehicle service and maintenance for our customers that live and work in Inland Northwest.  We promise to provide you with the best customer care for you and for your vehicle.  We promise not to oversell any service, to prioritize repairs, and keep our customers informed of services needed not services we desire to sell. Our customers will always be more important than money.

 Our Service Promise

“Our service promise is to be fair, sensitive, honest, trusting, and trustworthy in all our dealings among ourselves, our customers, our vendors, and with the community at large. We will obey all the laws, in fact and in spirit, and we will always do the right thing, in every situation, to the best of our abilities.

We will continue to keep abreast of the latest repair and vehicle technologies to provide knowledgeable and up to date repair processes in order to keep our customers vehicles running in a safe and reliable state. Our team members will operate with the highest level of integrity and we will continue to build our reputation, through our service promise, our community involvement, and our commitment to the environment.”

To our customers we promise:

• To uphold the highest standards in professional diagnosis, service, and repair by employing the best professional personnel and using state-of-the-industry equipment and quality parts.
• To offer valid written estimates, keeping the customer aware of changes in the repair process.
• To conform to all applicable state and local laws.
• To maintain a sense of personal Obligation to our customers.
• To maintain methods to resolve customer complaints.